A full refund of the prepaid reservation will be made:
a. If the cancellation is made within 7 days of the original booking time;
b. Less an administrative fee of LVL 30.00/ EUR 40.00 if the cancellation is made after 7 days of the original booking time.
Refunds will be made to the credit card that the original booking was made on.
CHANGES AT TIME OF PICK UP:
If at the time of vehicle collection you wish to rent a larger car or rent for a longer period, you may do so, subject to availability, on payment of additional charges. Such charges will be quoted in and may be at a higher rate than those previously quoted.
NO SHOWS/LOST RENTALS: PREPAID RESERVATIONS (PAY ONLINE):
1. If you fail to cancel your reservation prior to the Pick Up Time and do not collect the vehicle on the Pick Up Date, or if you fail to comply with the pickup terms (refer Rental Qualifications & Requirements), we reserve the right to make a No Show/Lost Rental Charge of LVL 30.00 / EUR 40.00.
2. We will refund your prepayment within 30 days of the Pick Up Date, less the No Show/Lost Rental Charge, if you write to us at Thrifty Latvia (Ph. (+371) 26551120, e-mail: firstname.lastname@example.org), requesting repayment and enclosing a copy of your Reservation Confirmation.
NO SHOW FEES: NON PREPAID RESERVATIONS (PAY AT LOCATION):
Your vehicle will be reserved and made available to you. Should you fail to pick up the vehicle within 1 hour from the pickup time and date, or in the case of airport rentals, within 2 hours of the flight arrival time if a flight number has been provided to Thrifty, Thrifty reserves the right to charge a No Show Fee. This fee will be LVL 30.00 / EUR 40.00.
Please note that we are unable to give a refund if you return the vehicle early.
FORMS OF PAYMENT:
The following forms of payment are accepted when booking on the website.
If you made your booking with a debit card, you will need to present the debit card and one credit card when picking-up the vehicle.
For all “Pre-Pay Online” bookings, the person in whose name the vehicle is booked MUST be the person whose credit card is used.
The person who prepays the booking MUST be the person to whom the vehicle is rented.
The renter MUST produce the same credit card when picking up the vehicle that was used for the prepaid booking for identification and security reasons. If the card originally used has expired, been lost/ stolen, you must produce the replacement card from the same card issuer. The card must be in your name and the issue/expiry dates should correspond to those of the original card.
At the time of rental an authorization is obtained on your credit card. There must be sufficient credit on your card to cover all charges.
Acceptable credit cards are: American Express, Mastercard and Visa.
Cash is not accepted as a form of payment